Standard & Business

Webhook Tracking Setup

Connect your email provider webhook to unlock delivery, open, and bounce tracking in Advanced Analytics.

What Webhooks Enable

Delivery confirmation — email reached the inbox

Open tracking — recipient opened the email

Bounce detection — hard and soft bounces

Failure alerts — email could not be sent

Reply detection (where supported)

Step 1 — Get Your Webhook URL

Go to Dashboard → Settings → Integrations.

Copy your unique webhook URL — it looks like:

https://api.qubrixmail.com/api/webhooks/email

Step 2 — Register With Your Email Provider

If using Resend:

1Go to resend.com → Webhooks

2Add endpoint: paste your webhook URL

3Select events: email.delivered, email.opened, email.bounced, email.complained

4Copy the signing secret

5Paste it in Dashboard → Settings → Integrations → Webhook Secret

If using SendGrid:

1Go to Settings → Mail Settings → Event Notification

2HTTP Post URL: paste your webhook URL

3Check: Delivered, Opened, Bounced, Dropped, Spam Reports

4Save

If using Postmark:

1Go to your Server → Webhooks

2Add webhook URL for: Delivery, Open, Bounce events

Step 3 — Verify Connection

After saving, go to Dashboard → Settings → Integrations and click Test Webhook. A test event will be sent and you should see a success confirmation within a few seconds.

Important Notes

Webhook events are processed in real time — there is no delay between the event happening and it appearing in Analytics

Each event is recorded once — duplicate events from providers are automatically deduplicated by message ID

If webhook is disconnected, historical data is preserved but new events will stop recording