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Email Policy

Email Usage Policy

QubrixMail is built around responsible, human-approved email communication. Here's what you can use it for — and what you must not.

Effective Date: February 10, 2026 · Report abuse: contact@qubrixmail.com

What QubrixMail is for

💰Payment reminders and invoice follow-ups
🤝Client check-ins and relationship maintenance
📁Project updates and progress notifications
📅Scheduled business correspondence with known contacts

What you must not use it for

Spam

Unsolicited emails to people who have not asked to hear from you

Phishing

Emails designed to deceive recipients or steal personal information

Misleading content

Emails that misrepresent who you are or what you're offering

Harmful or illegal content

Anything that violates applicable laws or is abusive, threatening, or harassing

Violating this policy may result in immediate suspension of your account.

Our safety commitments

Every email requires your approval

QubrixMail prepares a draft and presents it to you for review. Nothing goes to your client without your explicit click.

Approval links are secure and single-use

Every approval link is unique, time-limited, and expires after use. It cannot be reused, forwarded, or clicked twice.

We monitor for abuse

If we detect signs of high bounce rates or spam complaints, we may pause sending and contact you for a review.

You are the sender

When you click Approve and send an email through QubrixMail, it comes from your inbox. You are the legal sender and are responsible for the content of that email and its consequences. Your approval is your signature on every email.

Unsubscribe & Recipient Rights

QubrixMail is a platform used by businesses to manage their own scheduled communications. If you have received an email from a business using QubrixMail and no longer wish to receive communications from them, you can:

  • Reply directly to the sender to opt out (all emails come from their real inbox).
  • Contact us at abuse@qubrixmail.com to report unwanted emails or request to be blocked from receiving future emails sent via our platform.

Reporting Abuse

If you believe someone is misusing QubrixMail, please let us know.

Report

Email Sending Infrastructure

Free and Basic plans:

Emails are sent through your connected Gmail or Outlook account via OAuth. QubrixMail never stores your email password — only an OAuth token that you can revoke at any time.

Standard and Business plans:

Emails are sent through your own email service provider account (Resend, SendGrid, Mailgun, or Brevo). Your API key is encrypted at rest and used only to send emails you have explicitly approved.

In all cases:

You are the legal sender of every email
Your approval is required before anything is sent
QubrixMail does not send marketing emails to your clients on its own

Can't find what you need?

Visit our Help Centre or contact the support team — we respond within one business day.