Email Usage & Safety Policy

1. Allowed Use

The Platform is strictly for legitimate business operations, transactional updates, and approved B2B communication.

2. Prohibited Content

You receive a limited license to use the Platform, subject to the following restrictions. You may NOT use the Platform to transmit:

• Unsolicited marketing emails (Spam).
• Content that is illegal, harmful, threatening, abusive, harassment, defamatory, or hateful.
• Phishing scams, malware, or deceptive content.

3. System Authority & Safeguards

• Human-in-the-Loop: All emails regarding client communication MUST be approved by a human agent. The Platform's automated logic stops at the "Draft" stage.
• Identity Integrity: You agree not to spoof identities or use invalid "From" addresses. The Platform enforces strict sender identity verification.
• Approval Security: Email approval links are time-bound, single-use, and cryptographically secured. Once an action is approved or rejected, the link becomes invalid. Repeated or reused approval attempts will be rejected automatically.

4. Abuse & Suspension

• Zero Tolerance: We preserve the right to immediately suspend or terminate any account found to be using the Platform for spam or malicious activity.
• Incident Reporting: If the Platform detects high bounce rates or spam complaints associated with your account, your sending capabilities may be paused pending a manual review.

5. Liability for Sent Content

The User assumes full legal liability for the content of every email sent. The Platform is a passive conduit for approved messages and claims no editorial control over your communications.