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Security & Privacy

Your data is safe with us

We take your privacy and the security of your client information seriously. Here's exactly what we protect, how we keep things secure, and what controls you have.

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Your data belongs to you

The client information you upload — names, email addresses, messages — is yours. We do not sell it, share it with advertisers, or use it for any purpose other than sending the emails you approve.

What we protect

Your Client Data

All information you upload is stored securely and only accessible to your account. We never share it with third parties.

Your Email Connection

When you connect Gmail or Outlook, we only use it to send messages you've approved. We never read your inbox.

Your Approval Decisions

Only you can approve, edit, or cancel emails. No one at QubrixMail can send emails on your behalf — ever.

How we keep it secure

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Encrypted data

All your data is encrypted — both when it's being transferred and when it's at rest on our servers.

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Secure login

Your account is protected by a secure login. Use a strong, unique password to keep it safe.

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Standard authorisation

Your email connection uses industry-standard OAuth — we never see or store your email password.

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HTTPS everywhere

All web traffic between your browser and QubrixMail is protected with HTTPS encryption.

Your controls

You are always in control of your data.

Delete uploads

Remove any uploaded file and all its associated scheduled emails at any time.

Cancel scheduled emails

Prevent any pending email from being sent — before you've approved it.

Disconnect your email

Revoke QubrixMail's access to your email account from Settings → Email Account.

Request data deletion

Contact us to permanently delete your account and all associated data.

How to stay safe as a user

Use a strong, unique password for your QubrixMail account
Only connect your own business email — not a personal or shared account
If you suspect unusual activity, contact contact@qubrixmail.com immediately
When leaving a role or company, disconnect your email before handing over the account

Questions about our security practices?

contact@qubrixmail.com

Can't find what you need?

Visit our Help Centre or contact the support team — we respond within one business day.